Company: Traid Safe Inc. (d/b/a “Card Trade” & “Card Trade App”)
Address: 16039W Sawyer Rd, Hayward, WI 54843
Support Contact: support@cardtrade.com
1. Scope
This Privacy Policy explains how Card Trade collects, uses, stores, and shares information when you use our platform. Card Trade is operated in the United States and Canada and is intended only for users in these regions.
2. Eligibility and Children’s Privacy
– Card Trade is for adults 18 and older only.
– We do not knowingly collect information from anyone under 18.
– If we discover underage use, we will immediately terminate the account and delete the data.
3. Information We Collect
We collect:
– Personal Data: name, email, phone number, address, government-issued ID scans, selfies/liveness checks, deal history, communications, and feedback.
– Device & Technical Data: IP address, device identifiers, operating system, and app usage.
– Non-Personal Data: aggregated analytics, trends, and usage statistics.
4. Identity Verification & Biometric Information
– To protect The Hobby, Card Trade uses service providers to verify identity through government ID scans, live selfies, and mobile network checks.
– Biometric identifiers or templates may be generated solely for verification.
– This data is retained for fraud prevention, duplicate account prevention, and compliance purposes, and securely stored with encryption.
– If your account is permanently closed, biometric and ID data will be deleted after a defined retention period necessary for fraud prevention and legal requirements.
5. Use of Information
We use your data to:
– Provide, maintain, and improve Card Trade.
– Verify identity and prevent duplicate or fraudulent accounts.
– Mediate disputes and enforce platform rules.
– Deliver in-app ads, offers, and recommendations relevant to card collecting.
– Communicate with you (transactional messages, alerts, and marketing).
6. Sharing of Information
We may share your data with:
– Service providers who process data on our behalf (identity verification, hosting, analytics, messaging).
– Law enforcement or regulators if required by law or investigation.
– We do not sell or share your personal data with third parties for advertising outside Card Trade.
7. Cookies & Similar Technologies
Card Trade uses cookies and similar tools for login, functionality, analytics, and improving the user experience. By using the platform, you consent to their use.
8. SMS, Email, and Push Notifications
– By registering, you consent to receive SMS, email, and push communications.
– Transactional messages (verification, alerts, dispute updates) are required.
– Marketing communications are enabled by default, with clear opt-out options.
– Standard message/data rates may apply.
9. Feedback and Reputation Data
– Feedback and ratings left after deals are permanent.
– This data is owned by Card Trade and displayed as part of your reputation in The Hobby.
10. Data Retention
– Personal Data: kept as long as necessary for fraud prevention, duplicate account blocking, and compliance.
– Non-Personal Data: may be retained indefinitely for analytics and service improvement.
– If your account is deleted, certain data (like ID records or transaction logs) may be retained for legal and security purposes.
11. User Rights (U.S. and Canada)
Depending on your state or province, you may have rights to:
– Access or request a copy of your data.
– Request corrections or deletion, subject to fraud prevention and legal requirements.
– Opt-out of marketing communications.
Requests can be submitted to support@cardtrade.com.
12. Data Security
– All personal data is encrypted at rest and in transit.
– Access is limited to authorized personnel and service providers.
– No system is 100% secure, and you use Card Trade at your own risk.
13. Third-Party Services
Card Trade uses trusted third-party providers for identity checks, hosting, analytics, and messaging. These providers act only under our instructions and may not use data for their own purposes.
14. Changes to this Policy
We may update this Privacy Policy from time to time. Notice will be provided via email or in-app message. Continued use after updates = acceptance.
15. Contact Information
Traid Safe Inc. (d/b/a Card Trade)
[Delaware Registered Agent Address]
support@cardtrade.com